Rosemary helped us plan a cruise on short notice, coordinating the needs of two families. She provided suggestions for appropriate family friendly lines, and managed to accommodate our requests for room locations, even though there were limited options at the time. She looked after everything: dining reservations, coordinating show reservations with dining times, booking special experiences on tha ship for the family. All of this could have been done online by us, but she went right ahead and booked it all. She also went ahead and did our online checkin, printing luggage tags and boarding documents. In this day of online self-service (which is what I usually do ), it was a pleasure and a treat to have Rosemary take the initiative to look after all the details for us. In fact, other travel agents we've had in the past will book the cruise but then send us to the website to book our dinners etc.
Rosemary took an interest in us as people, not just clients. She is a real people person. I look forward to booking more vacations with her.
Jane
Oakville
Excellent. Sonya is very competent and organized.
P.J.
Canada
Jenny booked an Alaska/Yukon tour /cruise for us. She was able to answer all our questions & helped us have a great trip.
MJ
Minden Ont